This panel discussion featured insights from Paul Handal (Head of Legal Tech at a large law firm), Filip Ivanov (a consultant helping organisations to implement legal tech), Teodora Bobcheva (general counsel in a corporate legal team) and Jarmila Hanzalova (head of knowledge management at a law firm).

This contribution from one of the panel members perhaps explains why some organisations often live with sub-optimal results without searching for a solution: too many people assume things cannot be made better because the common experience is that some legal procedures aways seem to take an onerous route.
It took the outside stimulus and experience of a consultant to demonstrate the effectiveness of using a solution like Legito.

Jarmila’s law firm reported a more unusual route to deploying Legito: they began with client-facing projects and then decided they should use Legito internally to augment the law firms internal processes.

Teodora commented on the benefits of deploying Legito (from her perspective within a corporate legal team):

• Reduced cycle times to create documents (reduced to 1/5th of the previous drafting time)
• Living without the annoyance of errors and formatting glitches in documents
• Total control over the document content, but also the workflow and the customer journey when interacting with documents
• Using insight from the solution to identify opportunities to make improvements to process and content
• Using timeline data to understand where delays arise
• Automating risk scores to assist management when making approval decisions

Paul (who also lectures on legal tech) observed that using Legito to digitise each step of a process inevitably made it easier to automate each successive step – the benefits accumulate as you move through a process.

The panel also discussed tips for successful deployments:

• Be patient – don’t try to automate everything in the first stage. Be strategic about how you expand the initial project. This will promote consistency and optimise the re-use of data across the organisation.
• Understand the logic of the content of a document, but also think about the customer’s experience of using the document. Take advantage of the tools to give customers tips and guidance to help them navigate their way through a task.
• Use change management. A good change management project should include exec sponsorship and good communications, remembering to tell people about the benefits of the project.

Teodora added two poignant observations about using Legito:

• Legito allows a corporate legal team to provide a self service tool, but it was important for the legal team to have confidence knowing that the tool would avoid risks and mistakes.
• Using Legito “…creates a data driven culture…” which helps to move an organisation away from legacy ways of doing business.

We thank the contributors for their time and insights.

This panel discussion featured insights from Paul Handal (Head of Legal Tech at a large law firm), Filip Ivanov (a consultant helping organisations to implement legal tech), Teodora Bobcheva (general counsel in a corporate legal team) and Jarmila Hanzalova (head of knowledge management at a law firm).

This contribution from one of the panel members perhaps explains why some organisations often live with sub-optimal results without searching for a solution: too many people assume things cannot be made better because the common experience is that some legal procedures aways seem to take an onerous route.
It took the outside stimulus and experience of a consultant to demonstrate the effectiveness of using a solution like Legito.

Jarmila’s law firm reported a more unusual route to deploying Legito: they began with client-facing projects and then decided they should use Legito internally to augment the law firms internal processes.

Teodora commented on the benefits of deploying Legito (from her perspective within a corporate legal team):

• Reduced cycle times to create documents (reduced to 1/5th of the previous drafting time)
• Living without the annoyance of errors and formatting glitches in documents
• Total control over the document content, but also the workflow and the customer journey when interacting with documents
• Using insight from the solution to identify opportunities to make improvements to process and content
• Using timeline data to understand where delays arise
• Automating risk scores to assist management when making approval decisions

Paul (who also lectures on legal tech) observed that using Legito to digitise each step of a process inevitably made it easier to automate each successive step – the benefits accumulate as you move through a process.

The panel also discussed tips for successful deployments:

• Be patient – don’t try to automate everything in the first stage. Be strategic about how you expand the initial project. This will promote consistency and optimise the re-use of data across the organisation.
• Understand the logic of the content of a document, but also think about the customer’s experience of using the document. Take advantage of the tools to give customers tips and guidance to help them navigate their way through a task.
• Use change management. A good change management project should include exec sponsorship and good communications, remembering to tell people about the benefits of the project.

Teodora added two poignant observations about using Legito:

• Legito allows a corporate legal team to provide a self service tool, but it was important for the legal team to have confidence knowing that the tool would avoid risks and mistakes.
• Using Legito “…creates a data driven culture…” which helps to move an organisation away from legacy ways of doing business.

We thank the contributors for their time and insights.