Legito PowerUp 2023 Scaling Automation Project - From Implementation to Enterprise-wide Adoption
- Luigi is a founder of Legalsoftech and an associate professor at the University of Milan. Legalsoftech is an organisation created by a consortium of law firms to develop automation and IT services, including a spin-off from UniCredit Bank.
- Luigi reminded us that change in law firms requires leadership decisions. Without leadership, lawyers can be reluctant to change.
- Italian law firms are not large, so collaborating to deploy legal tech makes it easier to get the benefits of scale.
- Luigi and his colleagues have built that scale – they are now processing about 50,000 documents per year.
- The templates are deployed and supported by just four lawyers. The scale is even more impressive when you hear Luigi explain the emphasis on producing high quality content.
Most of our people estimate that they reach a time saving between 50 – 70% using automation in drafting documents.
- Luigi’s commitment to quality content had a simple justification: if the layers don’t like it, they won’t adopt it. Content needs to right first time.
- Conversely, because Legalsoftech take time to create good content, they get strong support, and the lawyers come to them with ideas on what they want to see next.
- Legalsoftech run regular surveys to get candid and honest feedback on what’s working well, and what could be improved.
- When they poll the users to find out what they like best, the results show the favourite benefits are:
- Drafting speed
- Drafting uniformity
- Updated content
- The data shows lawyers report time saving 50%-70% on document drafting when aided by automation.
- There are challenges too: some lawyers can be reluctant to share their expertise, a problem long known in law firms promoting knowledge management. This is still a cultural challenge for many law firms.
- In future, Luigi predicts, they want to encourage the emergence of a new type of legal professional: legal knowledge engineers and designers.
- Their focus will be on more than just efficiency. It will be about creating content that is of the highest quality.
Tomas Fiala
Director
Since 2018, we've been working with Legito technology in our Centre of Excellence, which provides document lifecycle management and document automation services across the PwC global network. Establishing a partnership with Legito is proof of the success we made with Legito internally.Explore More Success Stories
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Weekly meetings with Legito's Professional Services Team made the implementation and change management process collaborative and efficient - overall, an outstanding vendor partnership!
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Legito gives us the ability to take away things that create issues. It saves so much time, it is really awesome.Explore More Success Stories
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